FAQ

1. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your safety.

2. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can also log in to your account at onlinebadbirdie.com to view your order status anytime.

3. Do you offer free shipping?

Yes! Orders over $125 qualify for free standard shipping. Orders under $125 will have shipping costs calculated at checkout.

4. Can I change or cancel my order?

Orders can be modified or canceled within 1 hour of placement. After that, we may not be able to make changes as your items may already be processing for shipment.

5. What is your return policy?

We offer free returns and exchanges on most items within 30 days of purchase. Items must be in original condition, unworn, and with tags attached. No need to worry about the label—we provide a simple boxless return option.

6. How long does it take to process a return?

Once we receive your returned items, refunds or exchanges are typically processed within 5–7 business days.

7. Do you offer gift cards?

Absolutely! Gift cards are available in multiple amounts and can be purchased directly at onlinebadbirdie.com. They never expire.

8. Can I join a rewards or membership program?

Yes! Sign up for our membership to earn points on every purchase, get early access to new arrivals, and enjoy exclusive deals.

9. Do you ship internationally?

Currently, we ship to select countries outside the U.S. Shipping rates and delivery times vary by location. Check our checkout page for options.

10. How do I know my size?

We provide a detailed Size Guide for all apparel and hats on onlinebadbirdie.com. Measure yourself according to the guide to ensure the perfect fit.

11. Are onlinebadbirdie.com products sustainable?

We are committed to responsible sourcing and eco-friendly materials wherever possible. Look for the sustainability info on individual product pages.

12. Who wears onlinebadbirdie.com?

From weekend golfers to pros on tour, our apparel is trusted by players of all levels. Check out our Ambassadors page to see who’s representing the brand.